Privacy Policy
Last updated 7 October 2026
UK Home Appliances ("we", "us") respects your privacy. This policy explains what personal data we collect when you use this website and place an order, and how we use it under UK GDPR.
What we collect
- Order details: name, email address, phone number (if given), delivery and billing address, and what you ordered.
- Payment details: entered directly into Stripe, our payment processor. We never see or store your full card number.
- Technical and usage data: IP address, device and browser type, pages viewed, and approximate location, collected through cookies and similar technologies.
How we use it
- To process and deliver your order, take payment and handle returns and support (contract).
- To prevent fraud and keep the site secure (legitimate interests).
- To measure how the site performs and the effectiveness of our advertising (consent or legitimate interests).
- To meet legal and accounting obligations.
Who we share it with
- Stripe for payment processing.
- Delivery and logistics partners so your order reaches you.
- Hosting and infrastructure providers that run this website.
- TikTok and Meta, which receive purchase and browsing events (such as page views, add to cart and completed purchases) for advertising measurement, where permitted by your cookie choices.
Some of these providers are based outside the UK. Where that happens we rely on appropriate safeguards such as UK-approved transfer mechanisms.
How long we keep it
We keep order records for as long as required for tax and accounting purposes (normally 6 years). Other data is kept only as long as needed for the purposes above.
Your rights
You can ask to access, correct, delete or restrict the use of your personal data, to object to certain processing, and to withdraw consent at any time. Contact us at contact@homeappliances.co.uk. You can also complain to the Information Commissioner's Office at ico.org.uk.
Cookies
See our Cookie Policy for details of the cookies we use and how to control them.